We all like to play Hulu on Roku TV which enables us to watch many tv shows, movies, and even live streams, but sometimes Hulu stops working on the Roku TV app, and no matter what we do it stills doesn’t start working again.
If you are also the one whose Hulu not working on Roku device then don’t worry it’s an easy fix in some easy steps. This problem can occur anytime and is most common. It sometimes happens even during watch some episodes or due to a sudden app crash.
So let’s get to the solution of fixing the Hulu error of not working on Roku TV.
Table of Contents
Fixing “Hulu not working on Roku TV”
If Hulu is not working for you on your Roku TV then the very first step is to determine the cause of the problem. Various problems are easy to solve and detect. So let’s check for all the issues one by one.
1. Ensure your Device is Supported with Hulu
If this is the first time that you are trying the Hulu app on your Roku TV then it’s better to ensure first that it is supported with your Roku TV. The app is available for all devices but its functionality varies from device to device. The newer models support the latest functionality of Hulu.
You need to check your device model and if you are on the latest model please use the latest version of the Hulu app as well. To check for your Roku model go to Settings > System > About and you will see your model number there.
The latest Roku TV Models are:
- 4K Roku TV
- Roku 2 (model 4210)
- Roku 3 and 4
- Roku Express and Express+
- Roku Ultra
- Roku Premiere and Premiere+
- Roku Streaming Stick (model 3500 or later)
- Roku TV
If your model is among the top listed devices then your Roku device fully supports Hulu.
To check for the firmware update for your Roku device head to the Roku home menu and select Settings > System > System Update > Check Now > click OK.
So if you haven’t updated your app to the latest version, update it and check if it works properly or not.
2. Check your Internet Connection
Sometimes the slow internet connections also cause this issue especially when you are using Hulu Live. In general, Roku devices are among the best devices to manage buffering and connectivity issues but it’s always best to check for it twice yourself.
If your internet connection is below 10-8mbps in speed then you might try setting your bit-rate to lower to improvise your connection. To do this follow the steps given below:
- Press the Home button five times on your device’s remote controller.
- Next, press the Rev Scan (<<) button three times.
- And finally, press the Fwd Scan (>>) button two times.
The above method will give you access to Roku’s hidden bit-rate override menu manually override the default settings for bit-rate in your device. Check if this helps.
3. Restarting the Device
Restarting is one of the basic steps which I am sure you might have tried. If you didn’t try this one yet, well you need to go ahead and reboot your device once completely and then check if it works for you.
To restart your device go to Settings > System > Power > System restart and wait until its starts again or else you can manually switch off your device and restart it after waiting for a few seconds just to make sure that it garbage data in volatile memory get completely destroyed.
4. Reinstalling Hulu app/Channel
If you are facing the problem with a particular channel/app then you might need to reinstall that individual channel only. This usually happens when that channel installation got corrupted.
Procedure to remove and reinstall the channel properly:
- Navigate to the channel tile on the home screen of Roku.
- Press the * key on your remote and click on the option Remove channel.
- After removing the channel restart your device to remove any remaining files from the cache.
To restart roku device go to Settings > System > System restart (or for Roku TV Settings > System > Power > System restart). - After your device player starts up again, reinstall the channel you removed. (It will be added to the END of the channel grid).
- If it asks for login, re-login to it, and it’s done.
Now check if the problem you were facing resolves or not. It should now start working fine.
5. Resetting Roku
If nothing works for you, then you might need to try resetting your Roku device to its default settings, this will definitely gonna help you to make Hulu works again on your device.
Just remembers that it will fully reset your system as new, and you need to make all the settings again on your device.
To reset your Roku Device:
- Press the Home button on your remote controller.
- Scroll and go to Settings.
- Then click on System.
- Now go to Advanced system settings.
- Now click on Factory reset.
- Finally, click on Factory reset everything and follow the on-screen instructions.
In short go to Settings > System > Advanced system settings > Factory reset > Factory reset everything.
Just remember that it will wipe out everything in your device and this will definitely work for you if until now nothing works. This must be your
Frequently Asked Questions
Why my Hulu app won’t open?
If your Hulu app isn’t opening then it might be either due to some cache or slow internet problem. You need to check for your internet connection and also restart your device completely to remove the cache from the system’s memory to solve this issue.
Why Hulu is buffering/crashing on Roku?
Buffering happens when there is no internet connection or if it is usually slower than normal, to solve this you need to check whether your wifi is connected properly and the internet connection is available properly and makes sure it’s working properly.
Solution for “We’re having trouble playing this” Hulu error on Roku
If you are getting this error while playing any movies or shows on your device, then try to play it from the beginning. It happens when some data required to play the video got corrupted. You can also restart the device once to solve this issue.
Conclusion
It’s common with software to misbehave in the system, just follow the steps given and your Hulu will be good to go once again in your Roku device.
Hope we were able to Fix your Hulu not working on Roku device problem. but if somehow the problem still persists in your device then please comment down below with your issue and we will try our best to help you out with it.
